




Collar Included for Wireless Pet Containment System
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The wireless pet containment system with collar is designed to ensure your dog's safety while allowing them the freedom to roam in your yard. This innovative solution combines the functionalities of a wireless boundary and a training device, making it accessible for all pet owners.

Let Your Dog Freely Explore The Yard
Pets are more than companions; they are cherished members of the family. Providing them with the freedom to explore without compromising their safety is essential. This wireless collar effectively addresses this need, allowing your furry friends to enjoy their space safely.
The electric pet containment system serves as a reliable and safe training aid, establishing a secure perimeter to prevent your dog from straying beyond your property.
It simplifies the process of creating a safe environment for pets without the hassle of traditional wiring.

Safety of Our Loved Dogs is Not A Problem Anymore
The operation is straightforward. The transmitter continuously monitors your dog's position by sending signals to the receiver attached to the collar.
As long as the collar receives signals from the base unit, it remains within the designated safe area, and no corrective action is triggered.
If the collar ceases to receive a signal due to various reasons—such as crossing the boundary, an obstruction blocking the signal, or power loss to the transmitter—it will activate corrective measures, indicating the dog has left the safe zone.

Simple and Easy To Use Adjustable Design
Worried about your dog's size? The collar is adjustable to fit neck sizes ranging from 6 to 28 inches, making it suitable for dogs of all breeds.
With an advanced dual antenna system, this collar significantly enhances coverage area and signal reliability. It operates independently of the internet or Wi-Fi, utilizing a built-in 2.4GHz transmission.
The adjustable radius of the transmitter ranges from 80ft to 1640ft, though this distance may vary based on physical barriers or other sources of signal interference such as vehicles, trees, or metal structures.
For optimal performance, position the base unit at least 1 meter above the ground in an unobstructed location.
Shipping Information
We currently process orders within 1–5 business days before shipment. Once your order has been dispatched, delivery typically takes 1–5 business days via USPS.
The total estimated delivery time is therefore 2–10 business days.
Customer Support
Need assistance? Our support team is always happy to help.
We are available during the following business hours:
Monday – Friday: 08:00 AM – 07:00 PM (New York GMT -5)
Saturday – Sunday: Closed
Email: support@taavita.com
Telephone: +447882755738
Returns
We offer a 30-day return policy from the date your order is delivered.
If you would like to return an item, please contact our support team before sending your package.
E-mail: support@taavita.com
Please note that return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.

FAQ
The most asked questions, answered here. For anything else, see our full FAQ page or email support@taavita.com.
How quickly do you respond to inquiries?
We respond to messages and emails in the order they are received and aim to reply within 24 hours during business days.
Can I change my shipping address after placing an order?
Once an order has been placed, shipping addresses generally cannot be changed because our fulfillment team begins processing orders within 1–5 business days.
If you need to update your shipping address, please contact us within 24 hours of placing your order at support@taavita.com and include your name and order number.
We will do our best to update the address before the order ships; however, we cannot guarantee modifications once processing has begun.
How long is the processing time?
We aim to process and prepare all orders within 1–5 business days.
Many orders are processed sooner, but during busy periods such as promotions, holidays, or peak seasons, additional processing time may be required.
General Delivery Information
Our fulfillment team operates Monday through Friday, excluding public holidays.
Once your order has been processed, shipping typically takes 1–5 business days.
The total estimated delivery time is therefore usually 2–10 business days.
Will my entire order arrive in one package?
Depending on inventory availability and warehouse locations, your order may arrive in multiple packages.
If this occurs, packages may arrive 1–2 days apart.
What happens if an item is out of stock?
If an item becomes unavailable after purchase, we will notify you via email.
If the product is not expected to become available within two weeks, a full refund will be issued automatically.
I received a damaged item. What should I do?
We sincerely apologize if your order did not arrive in perfect condition.
Please contact us at support@taavita.com with your name, order number, and photographs of the damaged item.
How can I track my order?
You can track your order using our "Track My Order" page.
Simply enter your tracking number to view the latest shipping updates.
TRACK YOUR ORDER HERE
If you need assistance, our support team is always happy to help.
My tracking number is not working. What does that mean?
Tracking information may take up to 24–72 hours after shipment to become active.
If your tracking number still does not work after this period, please contact us and we will investigate the shipment status for you.
How long does it take to receive my order?
Orders are processed within 1–5 business days.
Shipping generally requires an additional 1–5 business days.
Most customers receive their orders within 2–10 business days from the date of purchase.
Which shipping carrier do you use?
For shipments within the United States, we primarily use USPS.
Depending on the destination and fulfillment location, other trusted shipping partners may occasionally be used.
Do you offer free shipping?
Yes. We proudly offer FREE shipping on all orders.
No additional shipping fees will be charged during checkout.
Can I return my product?
Yes. We offer a 30-day return period from the date you receive your order.
Please contact us at support@taavita.com before sending any return.
Please Note:
- Return shipping costs are the responsibility of the customer.
- If you receive a damaged or incorrect item, we will cover all return shipping costs.
- Products must be returned in their original packaging and securely packed.
- Returns sent without prior authorization may not be accepted.
What condition must returned items be in?
All returned products must be unused, in their original condition, and returned in the original packaging.
