Heat Retaining Serving Tray
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Premium Quality 
Free US Shipping 
30 Day Returns 
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Heat Retaining Serving Tray
Keep your culinary creations warm and delicious from the first bite to the last. This state-of-the-art serving tray ensures an optimal dining experience by maintaining the perfect temperature for your meals, eliminating the need for reheating. Relish in consistently warm dishes every time you serve.
Utilizing advanced technology, this tray evenly distributes heat across its entire surface within a mere 10 seconds. Crafted from food-grade silicone, it guarantees effective heat transfer to all your dishes. With precision temperature control, you can expect uniform warmth from edge to edge.
Adjust the temperature to your liking with 17 customizable settings ranging from 68°F to 212°F, ideal for any type of dish. The generous surface area of 608x378mm allows for multiple containers to be warmed at once. Safety features such as a built-in child lock and a 6-hour timer with automatic shutoff provide peace of mind during use.
Experience effortless maintenance with a waterproof, dishwasher-safe design that simplifies cleaning. The non-slip base with raised footers ensures stability and protects your countertop from heat damage. This multifunctional tray can also be used for fermenting dough, warming milk, defrosting food, and melting chocolate.
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DYNAMIC TEMPERATURE CONTROL: Features 17 adjustable heating levels from 68°F to 212°F, providing tailored warmth for every dish.
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SWIFT HEATING TECHNOLOGY: The innovative heating mechanism activates in just 10 seconds, ensuring reliable warmth across the entire surface.
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ENHANCED SAFETY FEATURES: Equipped with a 6-hour timer that automatically shuts off, a child safety lock, and heat-resistant edges for additional security.
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HIGH-QUALITY WATER-RESISTANT DESIGN: Constructed from a single piece of food-grade silicone with advanced properties to resist stains, oil, and water.
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SPACIOUS WARMING AREA: The 608x378mm platform is designed to hold multiple dishes and protect surfaces from heat damage.
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VERSATILE USAGE: Perfectly suited for warming food, fermenting dough, warming milk, defrosting, drying fruit, and melting chocolate.
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EASY TO CLEAN: The detachable plug design allows for simple cleaning, whether by wiping, rinsing, or using a dishwasher.
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COMPATIBLE & STABLE: Suitable for all heat-safe containers including ceramics, glass, plastic, and stainless steel, ensuring stability during use.
TECHNICAL SPECIFICATIONS
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Power: 240W (A01) / 350W (A02)
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Voltage: 220V/50Hz
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Size: 608 x 378mm
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Material: Food-grade silicone
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Temperature: 68°F - 212°F
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Heat Settings: 17 levels
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Heat Increment: 9°F per level
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Timer: 6 hours max
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Heat-up Time: 10 seconds
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Construction: One-piece mold
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Surface: Non-slip
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Safety: Child lock
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Shut-off: Auto 6-hour
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Edge: Heat-resistant
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Clean: Dishwasher safe
PACKAGE INCLUDES:
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1 x Heat Retaining Serving Tray
Shipping Information
We currently process orders within 1–5 business days before shipment. Once your order has been dispatched, delivery typically takes 1–5 business days via USPS.
The total estimated delivery time is therefore 2–10 business days.
Customer Support
Need assistance? Our support team is always happy to help.
We are available during the following business hours:
Monday – Friday: 08:00 AM – 07:00 PM (New York GMT -5)
Saturday – Sunday: Closed
Email: support@taavita.com
Telephone: +447882755738
Returns
We offer a 30-day return policy from the date your order is delivered.
If you would like to return an item, please contact our support team before sending your package.
E-mail: support@taavita.com
Please note that return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.
FAQ
The most asked questions, answered here. For anything else, see our full FAQ page or email support@taavita.com.
How quickly do you respond to inquiries?
We respond to messages and emails in the order they are received and aim to reply within 24 hours during business days.
Can I change my shipping address after placing an order?
Once an order has been placed, shipping addresses generally cannot be changed because our fulfillment team begins processing orders within 1–5 business days.
If you need to update your shipping address, please contact us within 24 hours of placing your order at support@taavita.com and include your name and order number.
We will do our best to update the address before the order ships; however, we cannot guarantee modifications once processing has begun.
How long is the processing time?
We aim to process and prepare all orders within 1–5 business days.
Many orders are processed sooner, but during busy periods such as promotions, holidays, or peak seasons, additional processing time may be required.
General Delivery Information
Our fulfillment team operates Monday through Friday, excluding public holidays.
Once your order has been processed, shipping typically takes 1–5 business days.
The total estimated delivery time is therefore usually 2–10 business days.
Will my entire order arrive in one package?
Depending on inventory availability and warehouse locations, your order may arrive in multiple packages.
If this occurs, packages may arrive 1–2 days apart.
What happens if an item is out of stock?
If an item becomes unavailable after purchase, we will notify you via email.
If the product is not expected to become available within two weeks, a full refund will be issued automatically.
I received a damaged item. What should I do?
We sincerely apologize if your order did not arrive in perfect condition.
Please contact us at support@taavita.com with your name, order number, and photographs of the damaged item.
How can I track my order?
You can track your order using our "Track My Order" page.
Simply enter your tracking number to view the latest shipping updates.
TRACK YOUR ORDER HERE
If you need assistance, our support team is always happy to help.
My tracking number is not working. What does that mean?
Tracking information may take up to 24–72 hours after shipment to become active.
If your tracking number still does not work after this period, please contact us and we will investigate the shipment status for you.
How long does it take to receive my order?
Orders are processed within 1–5 business days.
Shipping generally requires an additional 1–5 business days.
Most customers receive their orders within 2–10 business days from the date of purchase.
Which shipping carrier do you use?
For shipments within the United States, we primarily use USPS.
Depending on the destination and fulfillment location, other trusted shipping partners may occasionally be used.
Do you offer free shipping?
Yes. We proudly offer FREE shipping on all orders.
No additional shipping fees will be charged during checkout.
Can I return my product?
Yes. We offer a 30-day return period from the date you receive your order.
Please contact us at support@taavita.com before sending any return.
Please Note:
- Return shipping costs are the responsibility of the customer.
- If you receive a damaged or incorrect item, we will cover all return shipping costs.
- Products must be returned in their original packaging and securely packed.
- Returns sent without prior authorization may not be accepted.
What condition must returned items be in?
All returned products must be unused, in their original condition, and returned in the original packaging.