ThermoComfort Shoulder Support System
Best available price
Premium Quality 
Free US Shipping 
30 Day Returns 
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Benefits and Features
RELIEF FROM SHOULDER DISCOMFORT The ThermoComfort Shoulder Support System is designed to alleviate discomfort from various shoulder issues such as frozen shoulder, strains, bursitis, or rotator cuff injuries. The integrated heating pad not only warms your shoulder but also enhances circulation, alleviating pain effectively. It promotes recovery and soothes shoulder muscles, providing the relief you need. Additionally, a separate cold therapy mesh bag is included to assist with soft tissue injuries and acute sprains.
ADJUSTABLE SIZING: This shoulder wrap is equipped with dual premium plastic loops for easy two-way adjustments, making it suitable for both men and women. It can be worn on either shoulder, and the extended straps (27.5 inches long) accommodate chest sizes from 27" to 55" and arm sizes ranging from 9" to 16". The included mesh bag measures 5'' x 7.5''.
ENHANCED COMFORT: Featuring a two-meter charging cord, this support system offers incredible mobility and flexibility. Crafted from lightweight, breathable neoprene, it ensures maximum comfort. The temperature control feature keeps you cozy while allowing airflow, so you can wear it with ease.
Specifications
- Type: Shoulder Wrap
- Color: Black
- Material: Neoprene
- One size fits chest circumferences from 27" to 55" and arm circumferences from 9" to 18".
- Can be used on both left and right shoulders.
- Heating temperature: Approximately 113°F, USB powered
- Suitable for both men and women.
- Power input: USB cord
- Power output: 8.4V/DC/1A
- Charging cable length: 6.56 ft
- Temperature notes: The temperature range applies only to shoulder wraps with adapters; when powered via USB, it reaches around 45°C.
- Red light temperature range: 65°C/149°F to 75°C/167°F
- White light temperature range: 55°C/131°F to 65°C/149°F
- Blue light temperature range: 40°C/104°F to 60°C/140°F
What's Included: The package contains one extended stick strap, one USB cable or US adapter, and one shoulder wrap. Please note that a battery and power bank are not included.
Usage Instructions: Secure the brace onto your shoulder by attaching the strap to the buckle. Ensure a snug fit by fastening the hook and loop securely.
Shipping Information
We currently process orders within 1–5 business days before shipment. Once your order has been dispatched, delivery typically takes 1–5 business days via USPS.
The total estimated delivery time is therefore 2–10 business days.
Customer Support
Need assistance? Our support team is always happy to help.
We are available during the following business hours:
Monday – Friday: 08:00 AM – 07:00 PM (New York GMT -5)
Saturday – Sunday: Closed
Email: support@taavita.com
Telephone: +447882755738
Returns
We offer a 30-day return policy from the date your order is delivered.
If you would like to return an item, please contact our support team before sending your package.
E-mail: support@taavita.com
Please note that return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.
FAQ
The most asked questions, answered here. For anything else, see our full FAQ page or email support@taavita.com.
How quickly do you respond to inquiries?
We respond to messages and emails in the order they are received and aim to reply within 24 hours during business days.
Can I change my shipping address after placing an order?
Once an order has been placed, shipping addresses generally cannot be changed because our fulfillment team begins processing orders within 1–5 business days.
If you need to update your shipping address, please contact us within 24 hours of placing your order at support@taavita.com and include your name and order number.
We will do our best to update the address before the order ships; however, we cannot guarantee modifications once processing has begun.
How long is the processing time?
We aim to process and prepare all orders within 1–5 business days.
Many orders are processed sooner, but during busy periods such as promotions, holidays, or peak seasons, additional processing time may be required.
General Delivery Information
Our fulfillment team operates Monday through Friday, excluding public holidays.
Once your order has been processed, shipping typically takes 1–5 business days.
The total estimated delivery time is therefore usually 2–10 business days.
Will my entire order arrive in one package?
Depending on inventory availability and warehouse locations, your order may arrive in multiple packages.
If this occurs, packages may arrive 1–2 days apart.
What happens if an item is out of stock?
If an item becomes unavailable after purchase, we will notify you via email.
If the product is not expected to become available within two weeks, a full refund will be issued automatically.
I received a damaged item. What should I do?
We sincerely apologize if your order did not arrive in perfect condition.
Please contact us at support@taavita.com with your name, order number, and photographs of the damaged item.
How can I track my order?
You can track your order using our "Track My Order" page.
Simply enter your tracking number to view the latest shipping updates.
TRACK YOUR ORDER HERE
If you need assistance, our support team is always happy to help.
My tracking number is not working. What does that mean?
Tracking information may take up to 24–72 hours after shipment to become active.
If your tracking number still does not work after this period, please contact us and we will investigate the shipment status for you.
How long does it take to receive my order?
Orders are processed within 1–5 business days.
Shipping generally requires an additional 1–5 business days.
Most customers receive their orders within 2–10 business days from the date of purchase.
Which shipping carrier do you use?
For shipments within the United States, we primarily use USPS.
Depending on the destination and fulfillment location, other trusted shipping partners may occasionally be used.
Do you offer free shipping?
Yes. We proudly offer FREE shipping on all orders.
No additional shipping fees will be charged during checkout.
Can I return my product?
Yes. We offer a 30-day return period from the date you receive your order.
Please contact us at support@taavita.com before sending any return.
Please Note:
- Return shipping costs are the responsibility of the customer.
- If you receive a damaged or incorrect item, we will cover all return shipping costs.
- Products must be returned in their original packaging and securely packed.
- Returns sent without prior authorization may not be accepted.
What condition must returned items be in?
All returned products must be unused, in their original condition, and returned in the original packaging.